Privacy

Last updated: 30.03.2026

This Privacy Policy explains how planeed (“Company”, “we”, “us”, or “our”) collects, uses and processes personal data when you use the planeed platform (“Platform”, “Service”) or visit our website.

We are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Controller Information

planeed
Sabri & Liebl GbR – planeed
Munich, Germany
Email: hello@planeed-app.com

If required by law, a Data Protection Officer (DPO) can be contacted at:
Email: hello@planeed-app.com

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors of our website
  • Users of the Platform
  • Customers and business contacts

3. Categories of Personal Data

We may process the following categories of personal data:

3.1 Account and Contact Data

  • Name
  • Email address
  • Telephone number
  • Company name
  • Role or job title

3.2 Usage Data

  • Log data (IP address, timestamps, browser type)
  • Platform usage interactions
  • Device and system information

3.3 Customer-Provided Data

Data submitted to the Platform, which may include:

  • Professional profiles (e.g., experts, authors)
  • Publicly available information
  • Content extracted from Customer websites

3.4 Communication Data

  • Emails
  • Support requests
  • Business correspondence

4, Purposes of Processing

We process personal data for the following purposes:

  • Providing and operating the Platform
  • Generating and managing Semantic Graphs
  • Customer support and communication
  • Improving and developing the Service
  • Ensuring security and preventing misuse
  • Complying with legal obligations

This may include the structuring of publicly available professional information into semantic relationships.

5. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contract performance (Art. 6(1)(b) GDPR) – to provide the Service
  • Legitimate interests (Art. 6(1)(f) GDPR) – to improve, secure and operate the Platform
  • Legal obligations (Art. 6(1)(c) GDPR)
  • Consent (Art. 6(1)(a) GDPR), where required

6. Processing of Customer Data (Processor Role)

When processing data submitted by Customers:

  • The Customer acts as Data Controller
  • planeed acts as Data Processor

Such processing is governed by the Data Processing Agreement (DPA).

7. Data Sharing and Recipients

We may share personal data with:

  • Service providers (e.g., hosting, infrastructure)
  • Subprocessors under the DPA
  • Authorities, where legally required

We do not sell personal data.

8. International Data Transfers

Where data is transferred outside the EU/EEA, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions

9. Data Retention

We retain personal data only as long as necessary:

  • For the duration of the contractual relationship
  • As required by legal obligations
  • For legitimate business purposes

Customer data may be deleted or returned upon request, subject to contractual terms.

Published semantic data on third-party platforms may remain publicly accessible independently of planeed.

10. Security Measures

We implement appropriate technical and organizational measures, including:

  • Encryption in transit
  • Access controls
  • Monitoring and security procedures

See our Security Addendum for more details.

11. Data Subject Rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request erasure
  • Restrict processing
  • Data portability
  • Object to processing

To exercise your rights, contact: Email: hello@planeed-app.com

You also have the right to lodge a complaint with a supervisory authority.

12. Cookies and Tracking

We may use cookies and similar technologies for:

  • Essential functionality
  • Analytics
  • Performance improvement

13. Third-Party Content and Links

Our Platform may include links or integrations with third-party platforms. We are not responsible for their privacy practices.

Where personal data is included in structured semantic data, such data may be interpreted or reused by third-party systems independently of planeed.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

15. Contact

For any privacy-related inquiries:

Email: hello@planeed-app.com